CIS-PA10 free questionsUpdated September 28, 2026

Free CIS-PA sample questions with answers

Try these 10 free Platform Analytics practice questions covering indicators, breakdowns, data collection and dashboards. Choose your answer, then check it to see an explanation for every option.

These questions are original and written from the official exam blueprint. They are not real exam questions. The full course has 315 questions in 6 timed exams.

New to this exam? Read the CIS Platform Analytics (CIS-PA) Study Guide: Blueprint, Key Topics and Study Plan first.

  1. Question 1 of 10IndicatorsSingle answer

    What does an indicator source define?

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    Correct answer: C

    • A. The users who can see the indicatorAccess is controlled by roles and sharing, not the source.
    • B. The dashboard layout that displays the indicatorDashboards display indicators but are not part of the source.
    • C. The facts table, the conditions that select records, and the collection frequencyCorrect. The indicator source is the reusable set of records that automated indicators aggregate.
    • D. The target value for the indicatorTargets are defined on the indicator.

    Explanation: Reusing indicator sources across indicators keeps definitions consistent and reduces data collection load.

  2. Question 2 of 10IndicatorsSingle answer

    Which type of indicator calculates its score from the scores of other indicators, such as '% of incidents resolved within SLA'?

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    Correct answer: C

    • A. Manual indicatorManual indicator scores are entered by users.
    • B. Automated indicatorAutomated indicators aggregate records from an indicator source.
    • C. Formula indicatorCorrect. Formula indicators combine other indicators' scores with a formula.
    • D. External indicatorNot the indicator type used for calculations over other indicators.

    Explanation: Formula indicators are calculated at display time, so changing the formula does not require re-collecting historical data.

  3. Question 3 of 10BreakdownsSingle answer

    What does a breakdown source define?

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    Correct answer: B

    • A. The time period used for aggregationAggregation over time is handled by frequency and time series.
    • B. The set of elements by which scores can be broken down, such as all assignment groupsCorrect. The breakdown source is the list of possible elements.
    • C. The indicator's facts tableThe facts table is defined by the indicator source.
    • D. The chart type used on a dashboardVisualization is configured on widgets.

    Explanation: Breakdowns let users slice an indicator by dimension (group, priority, category) without creating separate indicators.

  4. Question 4 of 10BreakdownsSingle answer

    A breakdown works for one indicator but shows no data for another indicator based on a different facts table. What is most likely missing?

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    Correct answer: B

    • A. A manual indicatorUnrelated to breakdown data.
    • B. A breakdown mapping for the second indicator's facts tableCorrect. A breakdown mapping tells the platform which field on each facts table relates to the breakdown source.
    • C. An interactive filterFilters do not create breakdown scores.
    • D. A new breakdown sourceThe same source can be reused; the mapping is what's missing.

    Explanation: Each facts table needs its own mapping. After adding the mapping, run data collection again to populate breakdown scores.

  5. Question 5 of 10Data CollectionSingle answer

    A new automated indicator was created today, and stakeholders want to see its trend for the past 12 months. What should the administrator do?

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    Correct answer: A

    • A. Run a historic data collection job for the required periodCorrect. Historic collection calculates scores for past periods from existing records.
    • B. Create a formula indicatorFormulas don't create historical scores for automated indicators.
    • C. Wait 12 months for the daily job to collect the dataUnnecessary; historic data can be collected immediately.
    • D. Enter the scores manuallyOnly appropriate for manual indicators.

    Explanation: Daily jobs collect the current period; historic jobs back-fill past periods. Historic results depend on whether past records still exist in the facts table.

  6. Question 6 of 10Data CollectionSingle answer

    What must be enabled on an automated indicator so users can drill into the list of records behind a score?

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    Correct answer: D

    • A. ThresholdsThresholds trigger alerts; they don't store records.
    • B. Time seriesTime series changes how scores are aggregated over time.
    • C. Key indicatorMarks an indicator as important; it doesn't store records.
    • D. Collect recordsCorrect. When enabled, the records contributing to each score are stored as snapshots.

    Explanation: Snapshots let users compare record lists between two dates, for example which incidents were added or removed from the backlog.

  7. Question 7 of 10IndicatorsSingle answer

    Which feature can notify users when an indicator's score crosses a defined value?

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    Correct answer: B

    • A. Indicator sourcesDefine the data to aggregate.
    • B. ThresholdsCorrect. Thresholds evaluate scores during collection and can send notifications.
    • C. Interactive filtersFilter dashboard content.
    • D. Breakdown sourcesUsed to slice scores by dimension.

    Explanation: Thresholds help teams react to changes proactively, e.g. when the open incident backlog exceeds an agreed limit.

  8. Question 8 of 10Dashboards & VisualizationSingle answer

    A daily indicator should be displayed as a monthly total on a widget without creating a new indicator. What should be used?

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    Correct answer: C

    • A. A manual indicatorManual scores are entered by users.
    • B. A breakdownBreakdowns slice by dimension, not by time period.
    • C. A time series aggregationCorrect. Time series aggregate daily scores into weekly, monthly or other periods on the widget.
    • D. A new indicator source with monthly frequencyPossible, but not needed. The requirement is to avoid a new indicator.

    Explanation: Time series (sums, averages, running averages) give different views of the same collected scores.

  9. Question 9 of 10Dashboards & VisualizationSingle answer

    Which dashboard feature lets users filter several widgets at once, for example by assignment group?

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    Correct answer: D

    • A. Breakdown mappingConfiguration for breakdowns, not a dashboard control.
    • B. ThresholdsTrigger alerts.
    • C. Indicator groupsGroup indicators for organization, not filtering.
    • D. Interactive filtersCorrect. Interactive filters apply a selection across compatible widgets on a dashboard.

    Explanation: Interactive filters make one dashboard reusable for many audiences instead of maintaining copies per team.

  10. Question 10 of 10IndicatorsSingle answer

    Where is the collection frequency of an automated indicator defined?

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    Correct answer: A

    • A. It is inherited from its indicator sourceCorrect. The indicator's frequency comes from the indicator source.
    • B. On the breakdown sourceBreakdown sources define elements, not frequency.
    • C. In the user's profileUsers cannot control collection frequency.
    • D. On each dashboard widgetWidgets display data; they do not define collection frequency.

    Explanation: If you need both daily and monthly indicators on the same data, create indicator sources with different frequencies.